Observers (26%)
- neither knowledgeable about art nor comfortable/emotionally connected to art
- interested in basic straightforward information about art
- Least comfortable explaining it to others
- 31% of this group are DMA members, 30% first time visitors
- want to connect with art in a variety of ways and seek interpretation through different mediums
- Acknowledge that they aren't familiar with art terminology, not comfortable talking about the meaning of a work of art to others
- 33% DMA members, 28% first time visitors
- Moderately confident viewing art
- Like to do so on their own terms without explanation and interpretation from the museum
- 32% DMA members, 28% first time visitors
- Confident, enthusuastic and emotionally & intellectually connected to works of art
- Comfortable looking at and talking about art
- Interested in all types of information about art
- Active participants in DMA programs and actively use interpretation offerings
This deeper understanding of audiences has influenced the developement of the DMA's SmARTphone app which provides users with a variety of opportunities to engage with and gain a deeper understanding of art. Introductory information provides a general understanding, for those who wish to go deeper, information is available about the artist, maker and/or cultural context of the work. This information is provided through photos, video, conversations and music. For those interested in engaging beyond the work itself, Responses uses sound design, film, visitor conversations and interactive opportunities for the audience to engage with and be inspired by the work.







